On a scale of 1-10, I would give Jim an 11! He was great and I would definitely recommend him. He was very approachable and responsive and really took the time to explain each part of the process to me, which was important as I was a first time home buyer. Thanks! Melissa, Union County

We are so thankful to have found Jim when we did. He and the house he is renting us are true answers to prayer. When we decided to move from Minot ND to Charlotte NC, not only was the move alone a daunting task, but it seemed that every door was being shut. All of that changed when I called Jim however. I cannot even express in words what he did for me and my family, and how much he helped us. We were so blessed, Jim helped make a difficult move much better, by welcoming us into the city and going way above and beyond the call of duty. We hope to buy a house next year, and there is no doubt who we will call on to help us with that as well. Thanks so much… Chuck & Trista Charlotte, NC

We are LOVING our new home!! We’ve gotten things unpacked and can finally relax and enjoy our beautiful home. Thank you so much for taking the time to show us so many houses and for always being so prompt in calling us back if you were unavailable. You went above and beyond what we had come to expect from a realtor based on our previous unpleasant experiences with other companies. Thanks for sticking with us and for your patience when we had to take a “time-out” from looking for a house. Thank you too for your help in finding a mortgage company that was willing to work with us and our not-so-stellar credit situation. We have told all our friends and relatives what a great experience it has been working with you and your associates. We would DEFINATELY recommend you to anyone looking for a professional realtor that was willing to go the extra mile. Thank you for making our first home buying experience together such a smooth and pleasant process. Best wishes to you! Gerald & Dawn, York County

Thank you so much to Jim Townsend – you did a FANTASTIC job as our real estate agent. You really took the time we needed and fought for us. We know this is your job, but you certainly did it well and we really appreciate that. We will definitely refer you to others as your raving fans! We are very happy in our new home! Kenneth & Debbie, York County

The renovations on my new home are going well. The floor in the family room, living room, and the foyer are already torn up. The new hardwood floor boards are stacked in the family room ready to install! Wow! The painter is starting on the upstairs today. The carpenter is coming tomorrow morning to take out the tall cabinet in the bathroom and put it in the kitchen. So, all in all, things are moving right along!!Thank you for all your support and expert advice during the entire home search and purchasing extravaganza. I couldn’t have had a better person to work with. I always felt that you were in my court. I absolutely will send my friends your way.Barbara, Concord, NC

Thank you for all your help with my purchase. I greatly appreciate it and it was a pleasure to work with you.Kim, University Area

My husband and I would like to thank you for the excellent service performance in helping us to find our new home. We especially want to acknowledge the performance of Jim Townsend who certainly made the whole experience almost seamless. His careful attention to every detail was extremely helpful. We will certainly recommend Jim to our friends. Audrey, Charlotte, NC

We love the house, and could not be more pleased. Once again, thank you for everything! We could not have done it w/out you Allison & Roy, Charlotte, NC

Things have been going great with us so far. We have not had any problems. I want to thank you … for being so friendly and making this a great experience for us. Jim Townsend has been amazing and he is a really nice person. He has answered all of our questions and has been by our side through the whole process. thank you. Shiela, Concord, NC

Thank you very much for helping me. Jim is SUPER good!!! I appreciate his excellent work. Cheng, Charlotte, NC